PanelMapSupport
How can we help?
Most answers are below. If not, write to us — we usually reply within two business days.
Contact us
Send us an email with your question, your device and the app version (Settings → About).
Email supportcontact@kariboulab.com
Delete your data or account
Find out how to delete your PanelMap data or your account, in the app or by request.
Account deletionFrequently asked questions
Do I need to know anything about electricity?
No. PanelMap uses plain language. You label what each breaker powers — rooms, outlets, appliances — the way you'd describe it to a friend.
Does it work with my panel?
Yes. PanelMap supports numbered North American panels (including tandem and 2-pole breakers) and European-style DIN rail panels with any number of rails and modules, RCDs and 3-phase.
Do I need an account?
No. Everything works on your phone without an account. You only sign in if you want Cloud Sync to keep your panels on several devices. That account is a Karibou Home account, the account for KaribouLab's home apps.
Can I use it on iPhone and Android?
Yes. With Cloud Sync (Pro) your panels stay the same on all your devices, whatever mix of iPhone and Android you have.
Is Pro a subscription?
No. Pro is a one-time purchase that unlocks everything for good, including future updates. Already bought it? Restore it on any device with the same App Store or Google Play account.
How do I delete my data?
In the app, go to Settings → Cloud Sync to delete your PanelMap data or your whole account. You can also request deletion on our account deletion page.